Lost super is a national problem, whether you’re in NSW, WA, or anywhere in between. Billions of dollars in lost and unclaimed super are being held by super funds and the Australian Taxation Office (ATO).
On 1 July 2019, a new law started to protect your superannuation savings — Reuniting Australians with their super.
You can claim your small super account back if it has been transferred to the ATO. The money is yours and should be transferred into your preferred super account.
You might have lost or unclaimed super, and you don’t even know about it. It’s possible if you’ve changed jobs, or held a second job that paid superannuation.
Lost super — Super is mainly held by the fund into which it was paid. It remains idle if the super fund is unable to contact you.
Before, super funds that hold small, inactive accounts have transferred the money to Australia’s unclaimed super fund (AUSfund) where it is held until claimed.
You’ll be reported as lost member by your super fund if either:
- they cannot contact you
- in the last 5 years, they’ve not received any contributions or rollover amounts for you
- your account was transferred from another fund as a lost member account, and no new address has been found.
Unclaimed super — Small and inactive accounts with less than $6,000 and haven’t received a contribution in 16 months are transferred to the ATO. The ATO will attempt to match the funds with a member’s active account that’s been receiving contributions. If no active account is found, the money will remain with the ATO until claimed.
Find your super at:
- Australian Tax Office via MyGov — Log in to your myGov account and click on ‘Manage my super’.
Individuals and agents can call the automated super search line on 13 28 65 to complete a super search.
Prepare to provide the following information:
- Personal details
- Tax file number (TFN)
- Date of birth
- Visa holder status, if applicable
- Contact details
- Postal address
- Phone number
- Email address, if applicable
- Super fund details
- Super fund name
- Account number
- Period of contributions
- Previous details
- Employment, if applicable
- Download and complete the form — Searching for lost and unclaimed super (NAT 2476, PDF 256KB)
- After you complete your form, send it to ATO:
Australian Taxation Office
PO Box 3578
ALBURY NSW 2640
You can also ask your preferred super fund to conduct a search on your behalf.
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